I RECOMMEND ADAMS & SON HVAC - Shout out and two big thumbs up for the precise, professional work. Ryan and Dillon were my installers of a new Rheem water heater today.
We replaced an over 20 year old water heater (gas) with an electric Rheem. Honestly could not be more pleased with the detailed work and the respectful get to the job way they work. Easily got the job done on time, with room to spare. They were perfectly on time when they arrived this morning. They also did a good job of cleaning up any slight debris and were careful in how they worked and information after the installation. Really great experience with another service professional. The entire slaes and service call was great, from being able to see the product beforehand at the Adams & Son showroom and meeting the office staff. Tracy, Barry and Brady Adams are really doing it right.
~Jeremy Quirk Fairplain, MIYour installers, Ryan lead and Tyler assistant performed an excellent job installing yesterday a tankless water heater at our home (210 Vail Ct, St Joseph, MI). The job was done very professionally, timely, and very efficiently. Please convey our gratitude to the individuals mentioned. Our gratitude to you and your associates, Tracy and Sky.
If you are facing HVAC issues in your home and aren't sure which company to go with, you will not do better than Adams and Son.
~Sava Stefanovic and Pamela DarmanOur experience with Adams and Son was incredible. We were looking to replace the furnace and AC units in our home that were older and undersized. We had some challenging heating/ cooling issues to solve as well. Adams and Son came to our home to consult within a day of calling. They didn't jump right into an equipment sales pitch (an experience we had with other companies). Instead, they took their time to look over our specific system and listened to our experiences concerns. They were clearly very knowledgeable and offered strategies to help us arrive at the right setup to address our concerns. They had a detailed quote with multiple options ready for us within one business day. Within a week of that we were scheduled for installation. The techs showed up on time, went right to work, were very clean, courteous and friendly. They got our new furnace, AC, and duct modifications completed in one day. Pretty amazing. Had a faulty thermostat out of the box right at the end of the job. But they had an even better one delivered to the house within minutes. Problem solved.Though it was a Friday evening, one tech even stayed late to do follow-up diagnostics to make sure everything was dialed in perfectly. Our new svstem has accomplished exactly what we'd hoped. Just beyond impressed with the technical skill, dedication and professionalism. Working with Tracy at the office was a real pleasure as well. So helpful and really made us feel like a valued customer. Adams and Son is a local family business that clearly cares. It is the kind of business that deserves our support. They are the epitome of what you want in a home service provider. They are highly skilled, honest, efficient, and only want the best solution for customers' homes AND wallets. I have found my go to HVAC company.
If you are facing HVAC issues in your home and aren't sure which company to go with, you will not do better than Adams and Son.
~Jason Whitt Stevensville, MIThank you for the receipt of payment...that is just another way that makes you a very special company to deal with ...along with your very warm friendly way of dealing with people and your quick response to take care of a customer's problem! I will be calling to make arrangements for Brady to do a maintenance call as he suggested we do the last time he fixed our furnace. He has such a very super caring personality..and is very knowledgeable and informative with what he does...we are both impressed and grateful!
Have a great day today...and everyday!
~Kathleen, The Christmas TreeI wanted to let you know that Brady Adam's is a awesome person. He is very detailed about his work. Very polite, professional, and understanding. I absolutely love your company and because of people like Brady that is why I keep coming back to Adam's and Son. Hope to get a new A/C unit next year.
Thank you,
~Anna CoffingerYour service was absolutely impeccable and Barry was so friendly and professional. Thank you so much for responding so quickly, it is truly appreciated. You have become our new HVAC go-to company!!
Sincerely
~Lynne BlaylockI just want you guys to know how incredibly impressed we are with the level of service and care we were provided by your company. We had been waiting weeks for another company to respond with an eta of when we could be put on their schedule when a friend of mine referred me to call you, and within a day, someone was here to provide us a quote and get us on the schedule. The crew who came were so friendly and professional and finished the work in just a couple of days. We are so appreciative of your help with our project! We will certainly be calling for any future needs and referring you to anyone in need. Thank you again!
Sincerely
~Alysia"HI TRACY, JUST PAID INVOICE SENDING CK BY MAIL. I WANT TO THANK YOU VERY MUCH FOR MAKING A VERY DIFFICULT SITUATION MUCH LESS PAINFUL BY BEING SO HELPFUL AND EFFICIENT. I WOULD HIGHLY RECOMMEND YOUR SERVICES TO EVERYONE. IF YOU WOULD LIKE TO LEAVE SOME CARDS WITH US AT THE STORE BRENDA AND I WOULD LOVE TO PROMOTE YOUR BUSINESS!!!!"
Sincerely
~Alan"Thank you for the fast & friendly excellent service!! I will definitely recommend your company! Everyone was so professional & friendly!!"
Sincerely
~Caralyn J."Brady was fantastic- thanks for being so quick to get the furnace up and running again!"
Sincerely
~Sarah G."I would like to compliment you and your company.
My mom, Elepha Karn , in Eau Claire, is the 91 year old lady that you rescued yesterday.
She has second hand COPD and has trouble breathing. I looked you up on line and gave my sister, Joyce Brewer your number. She relayed to me how caring your receptionist was and when my sister called me to my amazement you were coming to my mom's house as we were speaking on the phone.
I live 140 miles away and times like this make it very difficult for me to get home. I just wanted to thank you and let you know that someone out there really appreciates the kindness you have shown to my mom. My sister and I will always remember this kindness and will recommend your company anytime we can."
Sincerely
~Margaret Maynard And Joyce Brewer"Hey Ho, Tracy, Barry, Bradley and crew,
Thank you, thank you, thank you. You ALL have been so GREAT over these years. Your dedication and personal touch is a welcome breath of fresh air. My sisters and I never had to worry about the work done or your quick response to an emergency if Mom needed it when we weren't there.
Bradley probably already informed you that we are moving mom to be closer to family. We will be selling this house and settling her near me in NC. Know that I will write a glowing letter of recommendation to be left with the new owners - hopefully they will continue to allow you to service this home.
Blessings to you all in both personal and professional endeavors."
In Him- Karen Bliss Dalzell for us all - Nancy Bliss, Judy Bliss Weckerly and Joyce Bliss"Just want to say what a pleasure it was to have Brady do our regular service today. As always, he was professional, knowledgeable, explained things, and was very pleasant to talk with! We also appreciated the extra care he took (mask, gloves, distancing, and booties to protect our flooring) in this pandemic time. We’ve used Adams and Son for a while, including an emergency visit and service visits, and we have complete confidence in your company for heating and cooling needs.
We will be renewing our service agreement for next year."
~Alice K."Your company’s customer service first and foremost is excellent! Your son and the crew did an outstanding job installing my new furnace and air conditioning units and all the insulated duct work. All was nice and neat and they did a great job of cleaning up when done. It is nice to see a company nowadays that excels in customer service and delivers what is promised! Your husband Barry is a “down to earth, wealth of knowledge, all around nice guy” and was a pleasure to work with!
Thanks again for the Great job!"
~Jack Arendt"Tracy and Barry were fantastic to communicate with. Brady did an awesome job and had my furnace up and running quickly. I can't say enough about how impressed i am with there service!
Thank you I will definitely be recommending you to everyone!"
~Stephanie"I also just wanted to say you are all so professional and trustworthy unlike many other contractors I’ve worked with, I feel good about my investment :) I manage a wedding venue and I know how hard it is to keep clients happy but you guys rock!! I will be sure to leave a glowing review. Thank you again."
~Jordan"I also just wanted to say you are all so professional and trustworthy unlike many other contractors I’ve worked with, I feel good about my investment :) I manage a wedding venue and I know how hard it is to keep clients happy but you guys rock!! I will be sure to leave a glowing review. Thank you again."
~Jordan"I want to tell you that Brady is the most professional young man that I have met in many years and he explained everything to me completely. He did a great job and you must be very proud of him!!!
I feel very safe now that you have sent out such a good man to check my heating unit and I will tell everyone about your service and your son for sure!!!!"
~Ron Franks, Eau Claire, MI"Just wanted to let you know how pleased we were with the professionalism, courtesy and friendliness of your installers. I will definitely highly recommend you to family and friends!!!"
~Lisa and Mike Hartman"Once again, we were so impressed with Brady and his courteous, informative, and thorough service. Can’t say enough good things about Adams & Son- their team and their work!"
~Alice Kecseg, St. Joseph, MI"So I’m sure that you have heard this a thousand times,,, but I put the check in the mail after work yesterday in St. Joe. As you can see in the attached picture, the indoor temp and humidity are down to 74 and 51 percent. First good nights sleep we’ve had in a couple of weeks. This systems works night and day different than the old one. (much better). There used to be about 4-5 degrees difference between the upstairs and the ground floor. This morning it about 1-1.5 difference is all. The furnace fan cycles on-off much more now , so that has to makes things more even. Hope it stays that way. Anyway , just wanted to let you know that the check is in the mail and VERY satisfied with the performance after not a full day yet. And thank you again for getting this installed so fast. It is greatly appreciated." "
Dave Rush"A HUGE Thank You to everyone at Adams and Son!! We appreciate your changing schedules to install a new furnace for us on Friday. Your guys are the best! Friendly, flexible, courteous, and knowledgeable. Thank you!" "
~The Baerwald Family, Saint Joseph, MI"Thank you so much for the Sunday morning emergency repair of my furnace. Tech just left about 20 minutes ago and my house is already almost 60 degrees (up 6 degrees)! You folks are the best! "
~Marge B., Saint Joseph, MI"I totally understand why Brady is a favorite. After just one meeting he has become mine as well. His work is greatly appreciated. Thank you all so much."
~Naki Y., MI"We called Tuesday AM and tech was out that afternoon. Clear that he was knowledgeable and experienced. Made quick work of recharging our system and all seems well. We bought a furnace back in 2002 and have had only you come out. Based on our experience with Adams and Son, most recently with Son, we will continue to call on you for our needs.
We have not had to use you often but when we have like today your response has been just great. I kinda hate telling others how good you are so you are not overwhelmed with work, of course I will say good things and recommend you when others need your service.
PS My daughter on Wyndstone likes her new Air Conditioner
Again just want to take time to say thank you."
~Bill and Judy Konar , Stevensville, MI"Thank you for coming out as quickly as you did. Barry was exceptionally helpful and took extra time answering my questions."
~Genie Henderson, St. Joseph, MI"I've never had any home contractor leave my house so spotless....thank you!!!!"
~Betty O'Malley, Watervliet, MI"Last week, you sent Randy to do my furnace maintenance. His courtesy and thoroughness reminded me why I keep working with your company. Keep up the good work!"
~Melinda Dennis, Coloma, MI"Randy & Garret were fantastic! They were quick, clean and really knew their jobs. I wouldn't hesitate to recommend ADAMS & Son, Inc. to anyone"~Kyle Bradford, Union Pier, MI"I had 6 house guests coming for the holidays and all of a sudden, no heat...Barry, was incredible! He came to my house immediately and fixed the problem, without suggesting that I get a new furnace. I'll never forget that"~Laura Gerber, Three Oaks, MI"ADAMS & Son, Inc. is the BEST! I've used them for years & highly recommend them."~Dan Obberstein, Dowagiac, MI"Fair, Honest, Fast & Friendly."~Megan Farleigh, Watervliet, MI"I didn't feel pressured to buy anything I didn't need, I didn't hear a sales pitch. ADAMS & Son, Inc. was able to fix my Air Conditioner when another company told me my only option was to buy a new one!"~Kelley Bennett, St. Joseph, MI"They gave me 3 estimates for a new furnace...not just the most expensive top of the line...but options. I appreciated that"~Cliff Stafford, Bridgman, MI"I couldn't figure out where I was losing heat...ADAMS & Son, Inc. came out with their thermal imaging camera and found it immediately. I had a large gap of missing insulation that they showed me with the camera...it could see through the walls-COOL!"~Dale Hartman, Benton Harbor, MI